Privacy Policy

Introduction and Scope
This Privacy Policy explains how ENQOR LLC ("we," "our," or "us") collects, uses, shares, and protects personal information about individuals who access or use our websites, mobile applications, services, and facilities (collectively, the "Services").  We value your privacy and are committed to protecting your personal information.  This Policy applies to information we collect through our digital properties and in connection with our Services, but it does not apply to third‑party websites or applications that we do not own or control.
By using our Services or providing us with your personal information, you agree to the collection, use, and disclosure of information as described in this Policy.  If you do not agree with our practices, please do not use our Services.  We may update this Policy from time to time; the “Last Updated” date at the top of the document indicates when it was most recently revised.

Information We Collect
We collect both personal information and non‑personal information from and about you when you interact with our Services.

Personal Information
Personal information is information that identifies, relates to, describes, or could reasonably be linked to you.  The personal information we collect may include:
-Contact details: such as your name, mailing address, email address, phone number, emergency contact information, and date of birth.
-Account information: such as username, password, membership level, purchase history, and preferences.
-Payment information such as credit/debit card number, billing address, and transaction details (processed through our payment processors).
-Health and fitness information: including self‑reported health conditions, exercise history, fitness goals, body measurements, and any medical information you voluntarily provide through forms or as part of our services.  We treat this data as sensitive and protect it accordingly.
-Communications: you send us, such as questions, comments, feedback, or responses to surveys.
-Job application information: if you apply for employment with us, which may include your résumé, employment history, and references.

Non‑Personal Information
Non‑personal information is information that does not directly identify you. This may include:
-Usage information, such as IP address, device identifiers, browser type, operating system, referring pages, time spent on our Services, pages viewed, and the dates/times of your visits.
-Aggregated data, which may be derived from personal information but is anonymized or de‑identified so that it cannot be used to identify you individually.
-Location data (approximate) derived from your IP address or device settings.

How We Collect Information
We collect information in several ways:
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Information You Provide Directly
You may provide us with personal information when you:Register for a membership, create an account, or purchase classes or packages.Book classes, sign up for events, or request services. Fill out forms or questionnaires (e.g., health history forms, waiver forms). Communicate with us via email, phone, or through our Services (including customer support inquiries).Participate in surveys, promotions, or contests.

Information Collected Automatically
When you access our Services, we and our service providers automatically collect certain information using technologies such as cookies, web beacons, pixel tags, and similar tracking technologies.  These technologies help us understand how visitors use our Services, personalize content, remember your preferences, and improve our offerings.  You can control cookies through your browser settings or by responding to cookie banners; however, disabling cookies may affect your ability to use certain features.

Information from Third Parties
We may receive information about you from third‑party sources, including:
-Business partners that provide services in connection with our offerings (e.g., scheduling platforms, payment processors, or marketing partners).
-Social media platforms if you interact with our pages or integrate your accounts with our Services.
-Analytics providers and advertisers that help us measure performance and deliver targeted advertising.

How We Use Information
We use the information we collect for various purposes, including to:
-Provide and operate our Services: process your orders, manage your memberships, book classes, and offer customer support.
-Personalize your experience: tailor workouts, recommendations, communications, and content based on your preferences and fitness goals.
-Communicate with you: send appointment confirmations, receipts, schedule updates, changes to our services, and administrative messages.  When possible, we will notify you by email or text if classes or coaches change, and by making a reservation you consent to receiving such notices.
-Market and promote our services: send newsletters, promotions, special offers, or surveys.  You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
-Conduct research and analytics: monitor and analyze trends, usage, and activities to improve our Services and develop new offerings.
-Maintain the security of our facilities: use surveillance cameras to monitor public areas of our studios and ensure the safety of our clients and staff.
-Comply with legal obligations and protect our rights: enforce our terms, detect and prevent fraud or misuse of our Services, and respond to requests from law enforcement or regulatory authorities.

How We Share Information
We may share your personal information in the following circumstances:
-With service providers and vendors who perform services on our behalf, such as payment processing, class scheduling, marketing, analytics, and IT support.  These partners are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your information.
-With our affiliates and franchisees, to the extent necessary to manage memberships, provide services, and support our business operations.
-With business partners in connection with co‑sponsored programs or promotions.  We will let you know if a program involves the sharing of your personal information.
-During business transfers, such as mergers, acquisitions, or asset sales, where personal information may be transferred as part of the transaction.
-For legal and safety reasons, including to comply with applicable laws, respond to subpoenas or court orders, investigate fraud, protect against misuse of our Services, enforce our agreements, or protect the rights, property, or safety of our clients or others.
-With your consent, when you direct us to share information or when we inform you that information you provide will be shared in a particular manner and you agree to the sharing.
-Aggregated or de‑identified information that cannot be used to identify you may be shared with partners, researchers, or the public for analysis or other legitimate purposes.

Cookies and Tracking Technologies
Cookies are small text files that a website or app places on your device to recognize you and remember your preferences.  We use cookies and similar technologies to:
-Remember your login credentials and preferences.
-Analyze how you interact with our Services to improve user experience.
-Deliver relevant advertising on our Services or on third‑party sites.
Most web browsers allow you to control cookies through their settings.  You can choose to accept or reject cookies, or set your browser to notify you when a cookie is being sent.  Please note that disabling cookies may limit certain functionality of our Services.

Data Security
We employ administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.  These measures include secure servers, encryption technologies, and restricted access procedures.  However, no method of transmission over the internet or method of electronic storage is completely secure; therefore, we cannot guarantee absolute security.  You are responsible for safeguarding your account credentials and for promptly notifying us if you suspect any unauthorized use of your account.

Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.  The retention period may vary depending on the nature of the data and applicable law.

Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
-Access or update your information: You may access, update, or correct your account information at any time by logging into your account settings or contacting us.
-Request deletion of your personal information: Subject to certain exceptions and applicable law, you may request that we delete the personal information we hold about you.
-Opt out of marketing communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.  Even if you opt out of marketing communications, we may still send you non‑marketing messages about your account or transactions.
-Control cookies and tracking technologies: Adjust your browser settings to refuse cookies or to let you know when cookies are being placed.  You may also opt out of certain third‑party advertising networks using tools they provide.
-Exercise additional rights: Some jurisdictions (e.g., California, the European Union) provide additional rights such as data portability or the right to object to processing.  To exercise any of these rights, please contact us at the address below.  We may need to verify your identity before fulfilling your request.

Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.  If we learn that a child under 13 has provided us with personal information without parental consent, we will delete that information.  If you believe that a child has provided us with personal information, please contact us so we can address the issue.
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International Data Transfers
We are based in the United States, and your personal information may be stored or processed in the United States or other countries that may have different data protection laws than your country of residence.  When we transfer personal information outside of your country of residence, we will take appropriate steps to ensure that your information is afforded an equivalent level of protection.
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Photography and Videography
For the safety and privacy of all clients, we maintain a photography and videography policy.  Clients are not permitted to photograph or record others during class times without prior authorization.  Unauthorized photography may capture images of clients without their consent, undermining their reasonable expectations of privacy.  Selfies or photos that include only yourself are permitted provided no other individuals are captured in the background.  Any client found violating this policy may have their membership suspended or terminated.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.  When we make material changes, we will post the updated policy on our websites and indicate the effective date.  We encourage you to review this Policy periodically.  Your continued use of our Services after any changes to this Policy constitutes your acceptance of the updated terms.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ENQOR LLC
Address: 3989 Jog Rd # 21, Greenacres City, FL 33467, United States
Email: info@enqorfitness.com
Phone: (561) 855‑1547

We will do our best to respond to your inquiries promptly.  If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.